Legal & Privacy
Privacy Policy
Your privacy matters to us. This policy explains how TrueSet Concrete collects, uses, protects, and manages information when you interact with our website and services.
TrueSet Concrete values the privacy of its users. This Privacy Policy explains how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect.
Information We Collect
It is always up to you whether to disclose personally identifiable information to us. However, if you elect not to do so, we may be unable to provide certain products, services, estimates, or other requested information.
Information may also be automatically collected when visiting our website. This information may include cookies, browser information, IP addresses, operating system information, server logs, and information collected through third-party technologies used by our website.
We may also collect information that you voluntarily submit through estimate forms, contact forms, email, telephone communications, or other interactions with TrueSet Concrete.
Why We Collect Information
TrueSet Concrete may collect and use information for legitimate business purposes, including:
- Responding to requests for concrete project estimates.
- Communicating with you about your project or inquiry.
- Understanding your concrete, slab, foundation, or building-pad requirements.
- Providing requested products, services, or information.
- Improving our website, services, customer experience, and business operations.
- Sending service-related or promotional communications where permitted and appropriate.
- Protecting the security and integrity of our website and business systems.
How We Use Your Information
TrueSet Concrete may use personal information to assist in the operation of our website and to ensure delivery of the services you need and request.
Information submitted through an estimate or contact form may be used to contact you about your project, evaluate your requested concrete work, provide an estimate, schedule follow-up communication, and assist with related customer service.
No mobile or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties.
Data Retention
Information we collect will be retained only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods may vary based on the nature of the information, our business requirements, contractual obligations, applicable laws, regulatory requirements, dispute resolution needs, and other legitimate business purposes.
Disclosure of Information
TrueSet Concrete may disclose information when reasonably necessary to operate our business or provide requested services.
Information may be disclosed:
- As necessary to provide services or information you have requested.
- In ways described in this Privacy Policy or to which you have otherwise consented.
- In aggregated or anonymized form where your identity cannot reasonably be determined.
- When required by applicable law, court order, subpoena, search warrant, or other valid legal process.
- To professional service providers who assist with legitimate business operations and are expected to appropriately safeguard information.
- When reasonably necessary to protect the rights, property, security, or interests of TrueSet Concrete, its customers, or others.
Communications & Opt-Out
TrueSet Concrete may contact you regarding your project, estimate request, service inquiry, important website information, administrative notices, or other non-marketing matters.
Where permitted, we may also send marketing or promotional communications.
If you would like to discontinue marketing communications, contact us at sales.truesetconcrete@gmail.com .
Cookies & Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand how visitors interact with the site, improve performance, and support other legitimate business purposes.
Your browser may provide controls that allow you to delete, block, or limit cookies. Disabling certain technologies may affect the functionality of portions of the website.
Children Under 13
TrueSet Concrete's website and services are not directed toward children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
Third-Party Websites
Our website may contain links to websites, social media platforms, services, or resources operated by third parties.
TrueSet Concrete is not responsible for the privacy practices, policies, security, or content of third-party websites. We encourage you to review the privacy policy of any external website you visit.
Information Security
TrueSet Concrete takes reasonable administrative, technical, and organizational precautions designed to safeguard the information provided to us.
Where appropriate, information transmitted through our website may be protected through secure technologies such as SSL encryption.
However, no method of transmission over the internet, electronic communication, or electronic storage can be guaranteed to be completely secure.
Changes to This Policy
TrueSet Concrete reserves the right to update or modify this Privacy Policy when necessary to reflect changes in our business, website, services, technologies, or legal requirements.
Updated versions may be posted on this page. Continued use of our website following an update constitutes acknowledgment of the revised policy.
Questions About Your Privacy?
If you have questions, comments, or concerns about this Privacy Policy or the way TrueSet Concrete handles information, please contact us.